After you enter your mobile number or email on the login screen, you will receive a verification code, which will expire after two hours and can only be used to log in once.
Once you log in to Church Center, you will stay logged in for fourteen days from your last activity.
You can view your profile by selecting your profile icon in the top left or selecting the Me tab in the navigation. In your profile, you'll see My schedule, Activity & involvement, and My organizations.
The My schedule section shows all of your upcoming events, including those you have been scheduled for in the Services app, bookmarked from the Calendar app, or coordinated with Groups. You can select Actions to set blockout dates or contact your team leader in Services.
This section is where you'll see your Groups, Registration history, and My giving.
Make sure your information stays current, so your church can continue to reach out to you! Manage your contact and profile information, as well as your household information from the profile and settings.
To update your information in My Church Center, go to My profile & settings.
View your information, household, and preferences. Update these settings to personalize your profile and make your Church Center experience fit your needs.
Update your email address, phone number, and mailing address, as well as your birthdate, gender, grade, school name, marital status, anniversary date, primary campus, medical notes, and profile picture.
Only your church administrator can edit locked fields.
You can view your household information in this section. Any household adult can also update profiles for household members.
You cannot add or remove household members, names, or birthdates. Your church administrator can make those changes.
In addition to updating information for you and your household, you can also manage various app preferences in My Church Center, including how you receive notifications.
You can see your donation history, edit recurring donations, and see your giving statement from My Giving in Church Center.
Navigate to the Me page by selecting your photo or initials in the top right corner of the page.
Under Activity & involvement, click My giving.
If you'd like to receive a receipt when you give, you can enable receipts in the notification preferences.
The My Giving page provides the following options:
On the mobile app, you can select a recurring donation to edit it.
The amount and fund for the recurring donation can be updated from the app, but not from the web. To edit the amount and fund from the web, you'll need to delete the recurring donation and initiate a new donation with the updated information.
Click an existing payment method to delete it. Add a new payment method by choosing the one you'd like and following the instructions.
If you remove a payment method that was used for a recurring donation, the next recurring donation will fail unless you update your recurring donation with a different saved payment method.
Canadian Debit/Credit Cards: While all major credit cards are supported for Canadian organizations, only a limited number of debit cards will work. Visa Debit is supported, but Interac ATM cards or any card without a 3 or 4 digit CVC code are not.
From the Statements tab, you can access your previous tax statements.
Tax statements will only be available if they've been generated by your church's administrator.
Your church may offer different types of groups to connect with your community. With Church Center, you can search for a new group to join and connect with!
Depending on how your church set up Church Center, you can find Groups in the bottom navigation or by clicking More. You can also find groups that you've already joined in My Church Center under Activity & involvement.
Go to one of your groups to access event information, messaging, and resources.
Scroll through group types to see the type of groups you can join.
Once you have selected a group type in Find a Group, you can filter the group search results based on their tags. You can select multiple tags at a time.
Go to a specific group type first, and then filter the group type based on the tags.
On your browser, select your desired tags from the filter drop-downs beneath the search box.
On the Church Center app, tap the filter icon in the search box.
Select your desired tags and tap Done to apply them to your group search results.
To join a group, select it from the list and tap Request to join on the group's page.
Click Contact to reach out to the group's contact person with any questions.
After clicking Request to join, you may be prompted to send an email to the leader.
If you're attending the group and decide you want to become a member, your leader can show you the QR code, which you can scan and then immediately join!
Your church may host events like VBS, potlucks, and more! With Church Center, you can see those upcoming events and register to join.
Check out this clip from Planning Center University.
To view your church events, use the bottom navigation to find your church's event page. Filter by campus or category to narrow your search for a specific event.
To register for an event, select the event from the list and tap Register.
Provide all of the requested information on the next page. If you're registering for an event that requires payment, enter your payment information and complete the registration. A confirmation email will be sent to your provided email.
To view your registered events, go to your photo or initials in the top right and select My registrations.
If any of your registrations need more information, like a balance due or an attendee missing a form, a Needs attention button will be displayed beneath the registration.
Choose the registration you'd like to cancel and scroll to the bottom of the registration confirmation. Click cancel online in the Need help? section.
A refund will not be issued automatically. If you need a refund, contact an administrator to request one.
If you do not have the option to cancel your registration, contact the person listed in the Need help? section to cancel.
From My Church Center, you can see any plans you're assigned to. Any new requests, including signup sheets, will be listed in the top section.
From the Actions button, you can accept all scheduling requests, add a blockout date, or email your team leader.
Accept a pending request or use More for other options. View the positions, times, and notes, or decline the position.
Any confirmed plan or blockout will show in the Schedule.
When you open a scheduled plan, you can see the plan details, including your position, times, and notes for which you are assigned.
If you're on a Rehearsal Team and need more information, choose View in Services.