If a signup has reached capacity, allow people to join a waitlist to snag spots in case they become available!
Waitlists can be used for all signups. However, they can only be enabled if there is a set capacity for a selection type. From the Selection types tab under your signup's Configuration tab, check the box to enable the Waitlist for selections.
Important
If someone has already selected the waitlist while registering, the box will be grayed out, and you cannot turn it off. To disable the Waitlist, either promote attendees from the waitlist or cancel their registrations.
As people sign up, they will be added to the Waitlist tab. If spots become available for their chosen selection(s), you can promote them from the Waitlist to refill those spots.
Select a registration on the Waitlist tab to promote it.
On their registration, select Promote to move the registration from the waitlist to active.
When you promote a registration, the registration contact will receive an email about their registration.
In addition to manually promoting people, administrators can notify everyone on the waitlist when spots become available. This allows attendees to register as space opens up.
To notify waitlisted attendees about additional space, go to the Waitlist tab of your signup and select Actions followed by Notify waitlist of available capacity.
Waitlisted attendees will receive an email notifying them that additional space is available and providing them with a link to register.
