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Capacity for Signups

Manage the capacity for your whole signup and limit how many people can register for certain selections. Attendees have limited time to complete their registration based on the signup's capacity and selection settings.

  • Signups with one or more selection types with a set capacity: Registrants have 15 minutes per section to complete the information requested.

  • Signups with no set capacity: Registrants have 48 hours to complete their registration, and the timer only shows on Church Center when 15 minutes remain.

Selection Capacities

Manage capacities from the Selection types tab by selecting Edit capacities.

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Enter the capacity for the individual selection options.

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If you've enabled split registrations for a simple signup, your selection capacities will be carried over for each date, not divided among them.

Tip

Once capacity is reached, a free selection will show as full; a selection with a cost will show as sold out.

Total Capacity

If you want to limit the entire signup, update the total capacity. The total capacity will take effect first, even if it's less than the sum of all the selection capacities combined.

capacities example

Tip

Once capacity is reached, a free event will show as full; a selection with a cost will show as sold out.

Attendee Capacity

If you want to limit the number of spots an individual family can purchase or you want each person to complete their registration and only make one selection, you can manage that on the Selection types tab by selecting Options, followed by the Manage button.

maximum selections.png

Notice

If you have waitlists or split registrations enabled, this maximum applies to both situations.

Override Capacities

An administrator can override full capacities when registering people. The overall capacity for the signup will be raised to include people registered by administrators.

If only a total capacity is set for the signup, the capacity will be updated for all selections during registration.

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