Payment Page

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The Payments page shows all payments received within a filtered time frame. You can export a CSV file or view Stripe Payouts from this page as well.

Click a transaction to view more information about it.

payment details

The details of the transaction are listed for your reference. Click on the highlighted details to find more information.

  1. Click the Event to be taken to that event page.
  2. Click the Registration number to be taken to that specific registration.
  3. Credit/Debit card transactions allow you to issue a refund.
  4. Organization Administrators and Billing Managers can view the transaction in Stripe by clicking the Stripe id.
  5. If the person needs a receipt of payment, click Resend Receipt, and these details will be resent to the email address on the registration.

CSV Export

If you want to export a group of transactions, filter the transactions by time frame and payment method, and then click CSV Export.

csv export

The CSV file will begin to download immediately.

It may take a few minutes depending on the amount of information in the file.

Stripe Payouts

To see a breakdown of Stripe fees, click Stripe Payouts.

stripe payouts

You'll be taken to the Stripe Payouts page in Accounts, where you can view payout dates, fees, and the status of a transaction.

For more information, check out our in-depth article on Stripe.

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