If someone entered the wrong information when registering, an Administrator can fix it on the person's registration.
Check out this clip from Planning Center University.
If you've registered the wrong person, do not update their name from the personal information pencil. That will change their name in their People profile and is reflected across all Planning Center products.
An Administrator can make changes to the details of an attendee's registration at any time. Most changes can be made by clicking the Edit button in the corresponding section.
Edt the selected add-ons for an attendee
Click appropriate Edit buttons to update the attendee's personal profile information, change answers to questions from the Attendee Information Form, or change the emergency contact.
Manually mark forms as complete/received
If someone registers a child for the event, but the information needs to go to someone else, you can change the contact person for the registration. Click Edit, and then type the new person's name.
If a person registers as the wrong selection or needs to add more people to their registration, an Admin can fix that from their registration details.
Click Edit on the Attendees section of the registration.
You can change the selection or add an attendee to the registration.
Choose the new selection for the attendee.
Search for a person to add to the registration. If the person doesn't exist in the database, you can create a new profile.
Now, email the registration contact letting him or her know the changes you made to the registration--or changes they need to make to their registration.
From the registration in a Simple Signup Event, you can update the selections.
If a person wants to transfer their registration to someone else, an Admin can do that from the registration with these steps:
If you need to transfer payments made on the registration, check out our guide on Transferring Funds for full instructions.