Cancel or Restore a Registration

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You can cancel an event by canceling all attendees. If you don't need to cancel an event, but you need to cancel attendees or registrations, you can do that as well.

If the event is rescheduled, or the attendees want to attend, you can restore their registrations.

When an attendee or registration is canceled, assignments are removed and cannot be restored. If you restore an attendee, you'll need to recreate their assignments.

Cancel All Attendees

If your event needs to be canceled, you can cancel all attendees from Actions button on the Registrations tab.

When you cancel all attendees, you need to refund each registration balance, and then you can archive the event to remove it from Church Center.

Cancel One Registration or Attendee

You can cancel a registration or attendee from the individual registration.

If you enable in the Settings, an attendee can cancel their own registration.

Canceling the registration removes all registered attendees from the event.

cancel attendee

To remove only one attendee from the event, click Cancel Attendee.


When you cancel a registration or attendee, the following will take place:

  • The canceled attendee(s) will be grayed out on the registration.
  • The canceled attendee(s) will show on the Registrations tab with a line through their name.
  • The registration balance will show a refund due, and you will have to manually issue the .

View Canceled Attendees

See the canceled attendees from the Canceled tab. Click to open a registration to restore it or issue any refunds.

🤞 Spring Retreat - Registrations

Restore Registrations or Attendees

To restore a registration or an attendee, click Restore Registration or Restore Attendee.

You cannot restore multiple registration or attendees at once.

Restore Registration
Restore attendee

If you issued a refund after you canceled a registration, the restored registration will have a balance due. You can send them a balance reminder email.

Delete Registration

If the registration has no payments attached to it, you can delete the registration after you cancel it.

Once a registration is deleted, there is no way to recover it or any of its details.

delete registration
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