Partial Payments will allow you to only require a minimum deposit to be paid at the time of registration.You can either set a minimum deposit amount for your attendees to pay, or set the minimum deposit to $0.00 and let them register for the event without paying at all. This will be very helpful if you have attendees who wish to pay by cash or check for some or all of their registration cost.
Once you have Partial Payments enabled, your attendees will have options on the final payment page. They can either pay the full amount, the minimum deposit (or choose pay later if your minimum deposit is set to 0.00), or finally, they can choose to pay a custom amount.
Enabling Partial Payments
To enable Partial Payments, go to your Attendee Types and select the pencil icon to edit.
Partial Payments are enabled per Attendee Type. That means that you will be able to set up partial payments for one Attendee Type and not another. In order to allow Partial Payments for all attendees, you will need to enable it for each Attendee Type you have setup.
From the edit screen, you will select Yes under Partial Payments and enter in what you would like your minimum deposit to be. If you do not need to require a minimum deposit to be paid during the registration process, you can enter $0.00. If you add a minimum deposit, that deposit will need to be paid by card before your attendees will be able to complete the registration form. If you have attendees that will be paying in all cash or check, you will want to make your minimum deposit $0.00.
What Will My Attendees See?
Your attendees will have to choose one of three options on the final registration page.
1. They can pay the Total Due in full
2. The minimum deposit. If you have set your minimum deposit to $0.00 this option will just say "Pay Later"
3. A custom amount of their choosing. This custom amount must be more than the minimum deposit and less than the total due.
Note: There is not an option to include add-ons in partial payments. If an attendee has add-ons selected, they will need to be paid for online before the registrations can be completed.
Sending out Payment Reminders
Now that you have attendees signing up without paying in full, you might need a way to remind these attendees to make these payments. From the registrations tab, you will now see a dropdown option on the email button. There are two options here: Email Everyone and Balance Due Reminder. You will want to select the Balance Due Reminder.
The reminder email window will give you three options:
1. Send out a payment reminder to anyone who has not received one
2. Anyone who hasn't received one in however many days
3. Every registration that still has a balance due, regardless of how many reminder emails they may have received in the past.
With each option you choose, you will see how many attendees will be receiving your email. If you would like to include a personal message or payment instructions, you can add that in the Personal Message section. The reminder email that the attendee will receive, will include a link back to their registration page so they can make a payment by card. If you want your attendees to pay by cash or check, you will want to include those instructions in the personal message.
If your attendees will be paying by either cash or check, then you will need to set the minimum deposit amount o $0.00 so they can complete the registration without making a payment. Any payments processed on the public registration page will need to be processed by card. There is not a way to indicate a cash or check payment on the public page. Once you have collected the cash or check payment from an attendee, you will be able to record that payment on the admin side.