Attendee Types

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Attendee Types keep registrations separate, so you can charge a different amount or obtain different information for different attendees.

When you create a new event, you create the first attendee type. Once the event is created, you can create other attendee types and edit the capacities allowed to register for that type.

Check out this video to see how to set up additional attendee types or follow the steps below.


Create Additional Attendee Types

When you create the event, you have to start with at least one Attendee Type. To add more, go to the Attendee Types tab and select New Attendee Type.

Select the appropriate information for the new attendee type.

New attendee type information
  1. Enter a descriptive name for the attendee type.
  2. Enter the price this attendee type will need to pay, not including add ons.
  3. If people choosing this attendee type need to fit certain parameters like grade, age, gender, or stage of life, select those filters, and a person will only be able to register for the attendee type they fit in.
  4. Public Attendee Types are shown on the page where the person is registering; if the type is not public, only the Admin will be able to register a person for that type.
  5. Partial Payments allow a person to make a deposit at the time of registering and finish paying their balance later.
  6. Choose which information fields are Required, Optional, or Hidden.
    • A person cannot complete the registration process until required fields are filled out.
    • Optional fields are listed but can be skipped during the registration process.
    • Hidden fields will not show in the registration process.

If an attendee chooses the wrong type at registration, an Admin can re-register them with a new type.

Edit or Delete an Attendee Type

To edit or delete an attendee type, select the Attendee Type.

click the pencil

You cannot delete an Attendee Type unless there is no one registering for that type. If you've reassigned the registered person to a new attendee type and are still unable to delete the Attendee Type, that means someone else has started registering with that Attendee Type. It cannot be deleted until the person finishes their registration.

Make any changes to the attendee type, and then click Save to save your changes.

Click Delete to completely remove the attendee type.

edit or delete

Edit Capacities

Once you've created your attendee types, enter the number of people allowed for the event or for the specific attendee type by selecting Edit Capacities.

edit capacities

You can also manage capacities from the Settings.

Enter the maximum number of attendees for the event and for the attendee types.

enter maximum number of attendees

Any box left blank will allow the capacity to be unlimited.

If these options don't cover all the information you'd like to receive from a registrant, create additional questions for them to answer.

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