Selections

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Selections keep registrations separate, so you can charge a different amount or obtain different information for different attendees. When you create a new signup that collects registrations, the first selection is created for you. You can edit that selection and create other selections to customize your registration form.

When you created the signup, a "Standard" selection is created for you automatically. To customize it and add more selections, go to the Selections tab in the Manage tab and click New selection.

Important

Before creating your selections, choose whether you want to collect just names or more detailed information about each attendee in the Information to Collect tab in the Manage tab.

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  1. Edit the existing selections.

  2. Create a new selection.

Choose the settings for the new selection.

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  1. Give your selection a name that will let people know who or what they are registering for.

  2. If you uncheck the box to not show the selection on Church Center, it will be removed from the public page, and only a Manager or Administrator can register a person for that type.

  3. Registration Contacts will receive a confirmation email once they enter all required information in the registration form. The message will include all registration details for each attendee, as well as any custom message you add here or settings, and a link they can use to edit their registration.

  4. Enter the cost for this selection, not including add-ons. If there's no cost for this selection, set the price to $0 and it will be displayed in Church Center as "free."

    Partial Payments allows a person to make a deposit at the time of registering and finish paying their balance later.

    Caution

    We only support USD and CAD currencies. An Organization Administrator chooses the currency when they initially set up the account.

  5. Help people register for the correct options by adding age, grade, and gender filters to your selections. When a selection is chosen during registration, people who don't fit the selection's parameters will be greyed out.

  6. Scroll down to choose which profile fields to include during registration. These fields are connected to People profiles and will update the attendee's current profile information.

    • Required fields must be filled out in order for people to receive confirmation. Registrations will show as incomplete for Administrators until all required fields are completed.

      When using age/grade/gender filters, we recommend setting those fields to Required.

    • When creating a selection specifically for children, you can hide the email address field because the person registering the child will be required to enter an email address.

Click Save to add the selection to the signup.

Notice

Administrators can edit a person's selection in the registration details.

If these options don't cover all the information you'd like to receive from an attendee, use questions and forms.

Collecting Grades

Most information collected with selections is pretty straightforward, but the grade can be tricky, especially if someone is registering in the summer. Specify the grade option you want in the Grade dropdown.

When a registrant enters their grade, it will set the grade on their profile to whatever selection they pick.

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  • If you are running a winter camp, use Grade since there isn't any confusion over what grade kids are in at that point of the year.

  • If you have an event at the end of the school year before school lets out, Current Grade makes the most sense.

  • If you are doing a summer camp and haven't promoted your kids over the summer yet, using Grade Most Recently Completed matches the current information in the system.

  • If you have already promoted kids to their new grades, but you're doing VBS or grade-based signups before school starts back up, ask for the Grade Entering.

Troubleshooting: Missing Selections (Types) or Event Not on Sale

If a selection does not appear on the signup registration page, check the selection settings. If the Show on Church Center box is unchecked, the selection can only be accessed from the Admin side; it will not appear on the public registration page.

If all selections are hidden on Church Center, the event will appear as Not on sale.

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Edit or Delete a Selection

To edit or delete a selection, click on the selection.

Make any changes to the selection, and then click Save to save your changes. Click Delete to completely remove the selection.

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Danger

If a selection is being used for an active or canceled registration, it cannot be deleted.

If you do not see the option to delete a selection, at least one registration is using it. You will need to reassign those attendees to a new selection or delete any associated registrations that are using that selection and refresh your browser.

If you still do not see the delete option in the selection, someone else has started registering for that selection in Church Center. If that person does not complete their registration within 15 minutes, it will expire and you can then delete the selection. You also can hide it on Church Center to block anyone else from choosing it until you're able to delete it.

Edit Capacities

Once you've created your selections, you can limit the number of people allowed to signup for each specific selection or for the signup as a whole by clicking Edit Capacities, and then enter the maximum number you want to allow for each one.

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Any box left blank will allow the capacity for that selection to be unlimited, up to the total capacity.

Note

See our Add Capacities to Signups guide for more details.

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