Welcome to Registrations! This article will introduce you to key features in Registrations. If you haven't already, you can check out our Product Website, which shows you how Registrations works for your church.
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If you cannot log in, follow the steps in this article.
When you create a signup, you can manage the settings that others will see when they register on Church Center.
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Enter the description, and choose the dates, times, image, location, and category, as well as assign managers, on the About tab.
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From the Settings tab, choose how to show the signup on Church Center, set it to open and/or close for registrations automatically, and adjust payment and registrant options. You can also add people as subscribers to notify them of new registrations and add a support contact for people to contact with questions.
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A "Standard" Selection Type is included for you at setup since you have to have at least one in your Signup, but you can change the name and settings or add more.
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If you have any extra options or merchandise you want people to add to their registration, put those options in the Add-On options tab.
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To gather information, customize the settings in each Selection, Add Questions, and Attach Forms.
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Create Discounts based on the date people register, how many people register together in a group, or by giving out a code.
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Add Scholarships and apply them as payments to attendees' registrations.
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Add a custom confirmation email that will be sent to people when they register on the Confirmation message tab.
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Set up the ability to take attendance using a Check-In Station or a Check-In Event on the Check-Ins tab.
Once attendees have registered, you can then manage their registration information, payments, and organize them with Assignments.
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If you have used a different product for signups, here's the best way to transition to using Registrations:
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Open a past event in the other system and recreate a signup in Registrations.
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While setting up that signup in Registrations, make notes of the differences between the two products.
Planning Center partners with Stripe to process online payments. To take online payments, you must be connected to Stripe.
However, if you choose to only accept physical payments for signups, you don't have to be connected to Stripe.
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You can allow people to register without requiring online payments by enabling partial payments in any Selections and Add-Ons that have a cost and setting the deposit amount to $0.
All public signups live on Church Center, a website and mobile app created for you with a personalized URL.
When someone chooses a signup from the list, they'll be taken to the signup page, which is created based on your chosen settings.
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Once you set up your event, register yourself for it to test it out! Once you've finished testing, you can delete completed test registrations in the signup.
Notifications
Administrators can see any notifications related to them in the Admin Notifications Inbox. You can find this inbox at the top right corner of any page by selecting the bell icon.
If you have login permissions to Planning Center, you will be able to see both read and unread notifications and customize your notification settings.
If you get stuck and need a hand, Planning Center's support team is always here to help! Use the ? question mark icon in the toolbar to open the Help and support sidebar.
From here you can:
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Search online documentation for an instant answer to your question. The toolbar also suggests help articles based on the page you are currently viewing.
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Access getting started resources or jump into Planning Center University (PCU). You can also connect with other Planning Center customers in the customer communities and see what's new by checking out the changelog.
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Connect with a support agent for one-on-one help. You can send them an email directly from the toolbar, or schedule a phone call if you prefer.
The following requests to Support can only be made by organization administrators:
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Data removal or corrections you can't make yourself (undo old CSV imports, iCal imports, etc)
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Request promotional pricing (legacy plans, church plants, Giving contract promotion)
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Gain access to anything that was created and managed by someone else in the account
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Restore or fully delete a canceled account
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Disconnect a Stripe account
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Request access to Giving (if there are no current Giving administrators in the account)