Updating Personal Information

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If you've ever given a donation, registered for an event, or attended a group, you have a profile on your church's website! You can log in and update your personal information from that profile by following these steps.

Once you're logged in, go to My Profile from the top of the screen.

Giving Profile

When you're not on your profile in Giving, the Donate button turns to My Profile.

giving profile

Even if you have chosen a primary email address, where all other emails are sent, you can specify which email address you want Giving information to be sent to:

  1. Select one of your email addresses from the dropdown. If you don't specify an email address, Giving will send emails to all email addresses on your profile.
  2. If you want to receive an email with a receipt when you give, select the always option; if you'd prefer to not receive a receipt, select the Never option from the dropdown.

From your profile in Giving, you can add credit/debit cards or ACH information.

payment method

If your card is close to expiration, and you add a new card, Giving will automatically swap out the old card for the new one and update payment information for any pending donations. If a card is replaced, you'll receive an email letting you know we swapped the cards.

You can set up recurring donations and view or download your donation history for a period of time.

donations

If you have a recurring donation on an expiring card, we will send a precautionary email at the beginning of the month the card expires so you can update the information.

You can also download any statements generated by your church.

statements
Registrations Profile

When you're not on your profile in Registrations, the All Events button turns to My Profile.

registrations profile

View any events you've registered for a complete any outstanding registrations by following the listed steps.

my events
Groups Profile

In Groups, you can also add a phone number. If you have two phone numbers on file, you can delete one.

groups profile

View the groups you've joined and tap to view them or choose to Leave this group.

my groups

Tap Add email and enter an additional email, specifying the type of email address it is. Check the box to make the added email your primary email address.

add email

If you have two emails listed on your profile, you can delete one of them by tapping the x.

Select Add mailing address to add an address to your profile.

add mailing address

Once saved, your information will update across all the apps, so you don't need to visit each app to change your information.

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