If someone needs a refund after they've paid, you can issue it from their registration.
Select Issue Refund to choose what refund needs to be applied.
If you issue a refund because a person no longer wants an add-on, remove the add-on from their registration, and their registration will be shown as Paid.
Choose the way you want to refund the person, enter the amount, and enter a reason for the refund.
- For accountability purposes, enter the check number or initials of the person who issued the refund into the memo.
- Credit card refunds may take 5-7 business days to be placed in the account.
- Any scholarship funds will be automatically refunded back to the scholarship once a registration is canceled.
Once the refund is applied, you can see it on the registration under the Refunds section.