Permissions in Registrations

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Registrations has two permission levels: Administrator and Manager.

  • An Administrator has access to everything on the account and can make any changes to any events.
  • A Manager only has access to their signup, except for the Campuses and Categories section.

Only Organization Administrators can see profile information for people across all Planning Center apps. In Registrations, an Administrator can also view the details on a person's profile. An Event Manager can only view profile information entered on the registration for the event.

When a person is made an Administrator or Event Manager, they receive an email which allows them to set their password and log in.

Which Email Address Receives the Email?

A person can specify the primary email address on a profile, but not all Planning Center products respect that primary email address at this time.

Here's how to know which email address will receive the email you send:

These products only send an email to the primary email address on a profile:

  • Registrations
  • Calendar

These products send an email to every email address listed on a profile

  • Services
  • Groups
  • People
  • Check-Ins
  • Accounts

This product allows a person to choose which email address, regardless of the primary email address:

  • Giving

Enable Admin Permissions

To enable permissions for a person, search their name from the People tab.

people page

From the Permissions tab, make someone an Administrator by clicking Admin.

Remove their Administrative access by clicking Non Admin.

Choose Managers

A person can be a Manager, which allows them to edit the event and manage registrations for just one signup, without being an Administrator. They won't have access to any other signups or be able to make any other changes.

If you want a person to be an Manager, go to the Signup, and then add them to the box from the Details tab.

event managers
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